Learning Objectives

After completing this module, participants will be able to:

• understand the key tasks involved in operating a drinking water supply system and how they contribute to long-term system performance
• monitor, interpret, and evaluate drinking water quality data from different points in the supply system
• develop and implement structured preventive maintenance programs for key infrastructure components such as pumps, reservoirs, and pipelines
• establish and maintain clear operational documentation and reliable record-keeping systems for technical, operational, and water quality data
• prepare and apply emergency response procedures for operational incidents, including contamination events, equipment failures, and supply interruptions
• identify common operational risks in water supply systems and implement appropriate corrective and preventive actions
• improve overall system reliability through structured operation, monitoring, and continuous performance evaluation
• ensure long-term sustainability of drinking water infrastructure through efficient resource use, maintenance planning, and operational control